Here to Help

Still have questions? We know your time is valuable, so we’ve put together a collection of frequently asked questions about working with OneCause.


Great question! OneCause is a fundraising software company. Our mission is to help nonprofits raise more so they can feed the hungry, fight cancer, promote the arts, educate young people, find cures, and anything in between.

We’re committed to developing easy-to-use technology that empowers organizations to amplify their message, acquire new donors, and grow their fundraising.

Our roots trace back to 2008. Over the last 15 years, we’ve powered more than 11,000 nonprofits, supported more than 60,000 events & campaigns, and helped causes raise more than $6 billion while connecting with 1.5M donors annually.

We continue to be driven by a single mission: provide easy-to-use and comprehensive fundraising software so nonprofits can focus on what matters — their missions.

We don’t like to brag, but since you asked… here are the top five factors that separate OneCause:

  1. Expertise: As the first mobile bidding provider, we can share expertise from more than 60,000 events & campaigns, to position your fundraising for success. Many of our team members come from nonprofit backgrounds, providing a skillset that helps them understand your challenges and needs.
  2. OneCause Teams & Support:  Our industry-leading Client Success, Consulting, and Support teams are ready to help. We partner with you to share best practices, tips, and fundraising insights to help you reach your goals.
  3. Reporting & Analytics:  More than 125 easy-to-understand reports give you instant access to the data you need, so you can analyze your fundraising results in just a few clicks.
  4. CRM/Donor Database Integration:  We integrate with several of the leading nonprofit CRM donor databases to seamlessly move data from your donor database to OneCause, saving time and resources.
  5. Software:  Our intuitive software streamlines fundraising year-round. OneCause software is designed not only to support your key fundraising events, but can be used with multiple fundraisers and campaigns throughout the year.

OneCause clients who have an active annual subscription to our fundraising software have access to all of their previous and current data. It’s that simple.

If your OneCause annual subscription has expired, don’t worry. We can provide access to your previous data and get you up and running once you renew with OneCause. Contact us.

Each Mobile Bidding, Peer-to-Peer, Online Giving, and Text2Give® plan is a 12-month subscription, which means organizations using OneCause software can fundraise year-round.

With 24/7/365 access to the software and permanent storage of previous event files, you’ll never lose control of your pre-event and historical data.

Donations are deposited in as little as 2 days.

Yes! You’ll receive detailed donor reports in .CSV format that can be imported into your CRM.

They sure can! Donors are given the opportunity to increase their donation to cover costs associated with ticketing, donations, and other transactions.

Mobile Bidding & Auctions

No problem. Seriously! If a guest doesn’t have a smartphone, they can place a bid via a laptop or tablet (iPad or similar device). These devices can easily be rented via OneCause, or you can bring your own. We’ll be happy to help connect them to your auction.

Absolutely. We encourage it! Guests can bid in advance of your event via your online Giving Center website. All bids made in the online auction, including “max bids,” will automatically carry over to your event.

Life sometimes gets in the way of important events, but with OneCause, your donors can stay connected to your fundraising even if they’re not onsite. By utilizing their smartphone or computer, guests can bid remotely. They’ll even be able to check out remotely, providing you the opportunity to easily close out your fundraising.

Nope! Your guests access your event and auction via a website or via a unique URL (link) sent through text message.


Donations are deposited in as little as 2 days.

Keywords are reserved on a first-come, first-served basis. Your first choice may not be available, but we’re confident we can find a creative option that meets your needs.

The list of possible uses for Text2Give® is endless! Here are a few examples:

  • Giving/Awareness Days
  • Walks & Races
  • Festivals
  • Concerts
  • Sporting Events
  • Relief Efforts
  • Social Media
  • Museums
  • Zoos
  • Capital Campaigns
  • Church Services & Outings
  • Alumni Reunions

Donors can enter any amount they choose in the donation amount field. Otherwise, we provide you with up to five donation amount options, which can be configured for your specific needs.

Peer-to-Peer Social Fundraising

Our peer-to-peer platform is designed to make your event easy and successful. Whether it’s a traditional “on the ground” event (like a run, walk, or ride), personal fundraising (DIY), or something completely new and innovative, OneCause Peer-to-Peer gives you the best tools to help you raise more.

We firmly believe that a focus on social engagement, and not simply donations, will drive successful peer-to-peer fundraising. With an eye to the latest in social and digital behaviors, our software makes peer-to-peer fundraising more social, mobile, and fun — which is why you (and your expanding donor base!) will experience the difference with OneCause!

In the words of fundraising professionals who have moved to our platform, “It’s a dream come true.” We make it easy for you to set up and manage your campaigns. Your supporters are given compelling reasons to get involved, stay involved, recruit others, and secure donations. And we leverage the social tools your donor base is already using to spread the word and drive real success for your mission.

Absolutely! In fact, we’re seeing a trend in Ambassador Fundraising growing among nonprofits looking to expand their reach and raise donations before their signature event. Essentially, your board members, volunteers, loyal donors, and other “Ambassadors” can raise funds through our peer-to-peer solution in advance of your gala.