FAQs

You have questions,
we have answers!

Frequently Asked Questions

In light of the risk of the COVID-19 Delta variant and the need for additional social distancing restrictions, we believe the safest, best Raise Conference experience this year is a virtual one.

While we are all disappointed to not gather and celebrate in D.C., the move to virtual provides safety and peace of mind for all.

All in-person tickets will transition to a Raise 2021 virtual registration. We will be refunding the difference in cost.

The refund/adjustment will show up on the credit card you used to originally register for Raise no later than September 3, 2021. If you require a receipt for the refund please email raise@onecause.com.

Please contact your airline or travel agent. Many airlines are offering free changes and cancellations due to COVID-19.

We will be cancelling all rooms booked at the Eaton (the host hotel) on behalf of all Raise attendees. If you booked a room at an alternative hotel, please contact the hotel directly to cancel.

Our Raise team will be working closely with all speakers to help them transition their session to a virtual format.

Raise 2021 will take place virtually September 13-14, 2021.

We’ll have a number of tracks focused on event, online, hybrid, auction, peer-to-peer, virtual & general fundraising. Our full schedule can be found here.

Yes, most sessions will be available to be accessed on demand. This access is included with your registration.

We’ll send out more information about how to access the Raise Conference App and virtual streaming once we’re closer to the conference. You’ll need to be registered for the conference, and you’ll want to be sure to use that same email address with both the app and the web browser.

Through the Raise Conference App which will be available closer to the event start date.

As in years past we’ll be submitting all sessions for CFRE credits and if approved you’ll be eligible to receive credits.

Yes! For those we’re planning virtual networking opportunities both via the conference app.

Everything will be online from live streaming of speakers and panels, real-time Q&A, chat with potential vendors in our virtual expo and network via our conference app.

We’re full of answers, and a little humor. Should you have a question, or need a joke of the day, feel free to reach out to us at raise@onecause.com or 888-729-0399 x1260 (but email is better because, like many of you, we’re also working from home).