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INDIANAPOLIS — (March 20, 2018) — OneCause, the leading mobile fundraising platform helping nonprofits engage donors and raise more money, recently took home a Silver Stevie® Award in the Customer Service Department of the Year – Computer Software category in the 12th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business Awards℠ and International Business Awards®.
“This is an important award for OneCause because it reaffirms our commitment to being the very best partner for our customers,” said OneCause CEO Steve Johns. “The Stevie award recognizes our commitment to placing our customers’ causes at the center of everything we do. Superior customer service is just one more way that we truly differentiate OneCause.”
James Rischar, OneCause vice president of customer service and support, added, “It was an absolute honor to receive this award alongside the biggest names in technology. The Stevie Award, along with our 96 percent customer satisfaction rating, affirms the value of our service approach. We strive daily to delight our customers and help nonprofits power their fundraising with OneCause solutions.”
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements.
Stevie Award judges praised OneCause, calling the company’s customer service “impressive.” “OneCause has an excellent story and the empirical data to back up their claim for excellence in customer service/experience,” said one judge. “All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition,” said Stevie Awards president Michael Gallagher.
OneCause (formerly BidPal) creates user-friendly fundraising software that helps nonprofits engage donors, raise more money and save valuable time and resources. Our cloud-based mobile bidding and payment solutions have helped more than 4,000 organizations connect with over 1.5 million unique supporters annually. Located in the marketing technology hub of Indianapolis, OneCause has been recognized on the Inc. 500 list of Fastest Growing Companies and has received a Techpoint MIRA award for Mobile Technology Excellence & Innovation.
For information contact:
Linda Muskin, 847.432.7300
Mara Conklin, 847.816.9411